Collect

Support

If you need help with our applications and services, you will find a solution here

Search Mic Reset
What could we improve?
Was this information useful?

Information Send technical questions here. Your questions will be answered by artificial intelligence. The answers are periodically checked by humans. The answer base is also continually updated as new issues arise and new products are introduced. Critical updates are released quickly.

Topics
How to install the app
Downloading
  1. Select app in our app store.
  2. Click the «Install» button at the top of the page.
  3. The APK file should start downloading.
  4. Wait for the download to complete.
Troubleshooting
  1. If the download did not start, try downloading the file using a different browser or downloading to your pc first and then transfer it to your device.
  2. The result should be a downloaded APK file on your device.
  3. Open the downloaded APK file on your device via any file manager.
Installing
  1. Tap «Install» button on the device.
  2. Click «Allow» to allow installation of applications from unknown sources.
  3. This will display the message «Start Installation».
  4. Tap «Yes» to start the installation process.

Quick fix

Update the app to the latest version as we may have fixed the bug

Update

Update app

Better support

For a more specific answer, please provide a description of the problem and the affected product's name

Learn more

Read

You can install the support app from our store.

Our support is also available from mobile devices: tablets, phones, TVs and cars.

Install app